Last Updated: June 5, 2026
CLUNKER BUSTERS INSPECTIONS INC. TERMS OF SERVICE
These Terms of Service (“Terms”) constitute a binding agreement between you and Clunker Busters Inspections Inc., a Delaware corporation (“Company,” “we,” “our,” or “us”). These Terms govern your access to and use of our websites, applications, platforms, and related products and services (collectively, the “Services”), including any vehicle inspection services you order or receive through the Services (“Inspection Services”).
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services.
1. ELIGIBILITY
You must be at least 18 years old and legally capable of entering into binding contracts. You may use the Services on behalf of an organization only if you are authorized to do so, and all references to “you” apply to both you and the organization.
2. ACCOUNT REGISTRATION AND SECURITY
Some features, such as ordering inspections and viewing inspection reports, require creating an account. You agree to provide accurate, current information, including vehicle make, model, year, VIN, license plate, location, and access details when ordering an Inspection. You are responsible for all activity under your account.
3. GENERAL USE OF THE SERVICES
Company grants you a limited, revocable, non-exclusive license to use the Services. You may not interfere with operations, scrape data, reverse-engineer features, upload unlawful content, misrepresent vehicle information, or circumvent security. By using the Services, you consent to receive necessary operational communications.
4. SCOPE OF INSPECTION SERVICES
Inspection Services consist of a visual, non-invasive, non-destructive assessment of the apparent condition of a vehicle. Inspection Services do not include disassembly, invasive diagnostics, appraisal, verification of ownership, verification of title status, lien status, theft status, salvage or flood branding, accident history databases, recall status, emissions compliance, or legal roadworthiness unless expressly stated in writing as part of a specific service offering.
Some Inspection Services may include an estimated market value or value range based on information available to Company, which may include vehicle condition, reported mileage, vehicle history information, market listings, comparable vehicles, and other available data. Any value estimate is provided for informational purposes only and is not an appraisal, certified valuation, guarantee of sale price, offer to buy, financing valuation, insurance valuation, tax valuation, or opinion of fair market value for legal, accounting, lending, or regulatory purposes.
5. INSPECTORS AND INDEPENDENT CONTRACTORS
Inspections are performed by independent contractors (“Inspectors”). Inspectors are not employees of Company. Company establishes platform standards, inspection requirements, and report review processes intended to promote consistency and quality. Company delivers the inspection report as its product and provides the Limited Inspection Remedy described in these Terms.
6. ORDERING, SCHEDULING, AND ACCESS
After an order, we schedule an Inspector and provide an estimated arrival window. While we try to get inspection reports completed quickly, the actual time may vary based on location and availability.
We require safe, lawful vehicle access in order to complete the inspection. If an Inspector is unable to access the vehicle or to perform a test drive once on site, we will not be able to issue a refund.
If the vehicle is unavailable, inaccessible, unsafe to inspect, or a requested test drive is unavailable after an Inspector has been dispatched, the order may be treated as earned and non-refundable, subject to Company’s reasonable discretion in exceptional circumstances.
You are responsible for confirming that the Inspector will have access to the vehicle. You represent and warrant that you are authorized by the vehicle owner, seller, dealer, custodian, or other lawful possessor to arrange access to the vehicle and authorize the Inspection Services.
7. INSPECTION REPORT DELIVERY
Reports are delivered electronically within the estimated timeframe. Reports must be accessed through your account.
8. USE OF INSPECTION REPORTS
Reports are for your personal use. You may share them with third parties but may not resell, publish commercially, or use them to train competing services.
9. FEES AND PAYMENT TERMS
You authorize Company to charge your payment method for the full inspection fee at the time your order is placed.
10. CANCELLATIONS, RESCHEDULING & NO-SHOWS
Due to the immediate scheduling and travel required to perform mobile inspections, all inspection orders are final once placed.
If you cancel before an Inspector has begun traveling to your inspection, a $50 cancellation fee will apply. Once the Inspector has departed for your inspection, the order becomes non-refundable.
If the Inspector arrives and the vehicle is unavailable, inaccessible, or otherwise cannot be inspected, the order will be treated as a non-refundable appointment.
Although these are our standard policies, we may, at our sole discretion, offer courtesy credits or accommodations in exceptional circumstances.
If Company fails to complete an inspection, your remedy is a rebooking or refund.
11. USER CONTENT
You grant Company a non-exclusive license to use submitted content for operational and quality purposes.
12. PRIVACY
Use of the Services is governed by the Company’s Privacy Policy at www.clunkerbusters.com/privacy.
13. LIMITED INSPECTION REMEDY AND CUSTOMER RESOLUTION
If Company makes a verified material, objective error in an Inspection Report, Company’s sole obligation and your exclusive remedy shall be as provided in this Section (“Limited Inspection Remedy”).
A “material, objective error” means a factual inaccuracy concerning an item that:
- was required to be inspected under Company’s published inspection checklist at the time of service,
- was reasonably observable under normal lighting, access, weather, and safety conditions, and
- existed at the time of the Inspection Services.
This Limited Inspection Remedy does not apply to:
- latent, hidden, intermittent, or future defects, including issues that develop after the Inspection;
- internal mechanical, electrical, or diagnostic conditions not visible without tools, disassembly, or specialized equipment;
- issues dependent on test drives that were declined or restricted by the vehicle owner or seller;
- conditions affected by weather, lighting, or access limitations;
- normal wear items unless they were grossly misreported;
- valuation opinions, price guidance, or purchase recommendations;
- title defects, liens, theft history, undisclosed accident history, recall status, emissions compliance issues, or legal compliance matters not expressly included in the purchased Inspection Services;
- seller misrepresentation, vehicle unavailability, or any condition not present when the Inspector was on-site.
If a material, objective error is verified, Company will, at its sole discretion, either:
- re-inspect the vehicle at no additional charge, or
- refund the inspection fee paid for that specific Inspection.
To qualify for this Limited Inspection Remedy, you must:
- submit a claim in writing within 7 calendar days of delivery of the Inspection Report;
- provide reasonable supporting evidence (photos, invoices, diagnostic results); and
- allow Company a reasonable opportunity to investigate and, if needed, re-inspect.
THIS LIMITED INSPECTION REMEDY IS YOUR SOLE AND EXCLUSIVE REMEDY.
14. DISCLAIMERS
Except for the Limited Inspection Remedy expressly provided in these Terms, the Services and all Inspection Reports are provided “as is” and “as available”, without any additional warranties of any kind.
To the fullest extent permitted by law, Company disclaims all implied warranties, including merchantability, fitness for a particular purpose, and any warranty arising from course of dealing or usage of trade.
Company does not warrant, guarantee, or represent that:
- the Services will identify every defect,
- the vehicle is free from defects, or
- the vehicle will remain in the same condition after the Inspection.
The Inspection Services and any inspection report reflect only the apparent condition of the vehicle at the time of the inspection, based on the information, access, and conditions available. The Inspection Services do not provide repair coverage, future failure protection, or any promise regarding the performance, valuation, safety, or longevity of the vehicle.
Vehicle photographs, video, and visual descriptions may vary in appearance based on lighting, weather, camera limitations, angle, compression, and surrounding conditions.
You are solely responsible for all repairs, maintenance, or defects associated with any vehicle you own or operate. No inspection includes or implies any coverage for repairs or maintenance.
The Limited Inspection Remedy in these Terms provides your sole and exclusive remedy.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by law, the total liability of the Company for any claim arising out of or relating to the Services or any Inspection Services, whether based in contract, tort, negligence, strict liability, or any other legal theory, is limited to the fees actually paid by you for the specific Inspection that is the subject of the claim. The Company is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. This includes any claim involving repair or replacement costs, diminished value, loss of use, lost profits, lost purchase opportunities, or any costs relating to financing, insurance, towing, rental vehicles, or transportation. These limitations apply even if the Company has been advised of the possibility of such damages. The Limited Inspection Remedy and the remedies stated in these Terms are your sole and exclusive remedies.
16. INDEMNIFICATION
You agree to indemnify and hold Company harmless from third-party claims arising from:
- fraudulent information knowingly provided by you,
- your unlawful use of the Services,
- infringement of intellectual property rights in content you submit, or
- your material breach of these Terms.
17. ARBITRATION
Mandatory Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms, the Services, an Inspection, or any report provided by Company shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The AAA Rules are available at www.adr.org.
Location and Format
Unless otherwise required by law, arbitration shall occur in Minnesota. At your election, the arbitration may occur remotely (by video conference or telephone) and the Company will not oppose such a request.
Individual Claims Only
You and the Company agree that arbitration shall be conducted solely on an individual basis, and not in a class, consolidated, collective, or representative action. The arbitrator shall have no authority to proceed on a class basis or to award relief to anyone other than the individual parties.
Arbitration Fees
AAA consumer fee schedules will apply. If required by law, the Company will pay all arbitration fees beyond the filing fee you would have paid in a Minnesota state court.
Court Actions for Limited Purposes
Either party may seek temporary injunctive relief or file an action to confirm, modify, or vacate an arbitration award in any court of competent jurisdiction within Minnesota.
18. GOVERNING LAW
These Terms and all Disputes are governed by and interpreted in accordance with the laws of the State of Minnesota, without regard to conflict-of-law rules.
19. TERMINATION
Company may suspend or terminate account access for fraud, misuse, policy violations, or materially inaccurate information.
Except in cases involving fraud, abuse, legal necessity, or security risk, Company will use commercially reasonable efforts to preserve your access to purchased inspection reports.
20. MESSAGING TERMS
When you opt in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Clunker Busters Inspections. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Clunker Busters Inspections. Clunker Busters Inspections reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Clunker Busters Inspections also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent.
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Clunker Busters Inspections again, just sign up as you did the first time and Clunker Busters Inspections will start sending messages to you again.
Info
For support regarding our services, email us at support@clunkerbusters.com or, if supported, text “HELP” to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Clunker Busters Inspections, you may also access instructions on how to unsubscribe and our company information by following that link.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at support@clunkerbusters.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our privacy policy at www.clunkerbusters.com/privacy.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment in our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.
21. CHANGES TO TERMS
These Terms may be updated at any time. Continued use of the Services constitutes acceptance of the updated Terms.
CONTACT INFORMATION
Clunker Busters Inspections Inc.
404 S. 4th Street, Suite 401 PMB 101
Minneapolis, MN 55415
support@clunkerbusters.com